How to Fix Laptop Wi-Fi Connection Issues

If you’re experiencing Wi-Fi connectivity issues on your laptop, there are several steps you can take to troubleshoot and resolve the problem. A reliable Wi-Fi connection is essential for seamless browsing, online work, and entertainment purposes. In this guide, we’ll explore some effective techniques to help you troubleshoot and fix Wi-Fi connection issues on your laptop. By following these steps, you’ll hopefully be able to restore your Wi-Fi connection and enjoy uninterrupted internet access.

Check Wi-Fi signal strength:

To check the Wi-Fi signal strength and troubleshoot laptop Wi-Fi connection issues, you can follow these steps:

  1. Look at your laptop’s taskbar or system tray. You should see a Wi-Fi icon or network status indicator. It may resemble a series of bars or waves, similar to a cell phone signal indicator.
  2. Hover your mouse over the Wi-Fi icon, and it should display a tooltip with information about the signal strength. It might be represented by “Excellent,” “Good,” “Fair,” or “Poor” along with the number of bars.
  3. Alternatively, you can access the Network Connections settings on your laptop. On Windows, click the network icon in the taskbar, then select “Open Network & Internet settings.” In macOS, go to the Apple menu, choose “System Preferences,” and click on “Network.” You will find the Wi-Fi signal strength displayed there.
  4. If you prefer a more detailed view, you can use specialized tools like Wi-Fi analyzers or network monitoring software. These tools provide real-time information about nearby Wi-Fi networks and their signal strengths. Popular options include NetSpot, inSSIDer, or WiFi Analyzer (available for Windows, macOS, and some mobile devices).
  5. You can also try moving closer to your Wi-Fi router/access point to check if the signal strength improves. Obstructions like walls, floors, or other electronic devices can weaken the Wi-Fi signal.

Update Wi-Fi Adapter Drivers:

To fix Wi-Fi connection issues on your laptop, updating the Wi-Fi adapter drivers is indeed one of the recommended steps. Here’s a detailed guide on how to update Wi-Fi adapter drivers:

  1. Identify the Wi-Fi adapter: Firstly, you need to determine the model and manufacturer of your Wi-Fi adapter. You can typically find this information in the Device Manager on Windows or the System Profiler on macOS.
  2. Visit the manufacturer’s website: Once you have the model and manufacturer details, navigate to the official website of your Wi-Fi adapter’s manufacturer. Usually, they have a support or download section where you can find the latest drivers for your specific model.
  3. Locate the latest driver: Look for the most recent driver version available for your Wi-Fi adapter. Ensure that the driver is compatible with your operating system (Windows or macOS) and version.
  4. Download the driver: Download the driver onto your laptop. Make sure to save it in a location where you can easily access it later.
  5. Uninstall the current driver: Open the Device Manager on Windows or the System Profiler on macOS, find your Wi-Fi adapter under the Network Adapters section, and right-click on it. Choose the option to uninstall the driver and follow the on-screen instructions.

Forget and Reconnect to the Wi-Fi Network:

To fix Wi-Fi connection issues on your laptop, you can try the following steps:

  1. Forget the Wi-Fi network: Go to the network settings on your laptop and locate the Wi-Fi network you are currently connected to. Right-click on the network and select “Forget” or “Remove network”. This will remove the network profile from your laptop.
  2. Restart your laptop and Wi-Fi router: Sometimes, simply restarting your laptop and Wi-Fi router can resolve temporary connectivity issues. Turn off both devices, wait for a few seconds, and then turn them back on.
  3. Reconnect to the Wi-Fi network: After restarting, search for available Wi-Fi networks and select the one you wish to connect to. Enter the Wi-Fi network password if prompted. Make sure to enter the correct password to establish a successful connection.
  4. Update Wi-Fi drivers: Outdated or incompatible Wi-Fi drivers can cause connectivity problems. Visit the manufacturer’s website of your laptop or the Wi-Fi adapter to check for any driver updates. Download and install the latest drivers for your specific device.
  5. Troubleshoot network settings: In some cases, there may be incorrect network settings preventing your laptop from connecting to Wi-Fi. You can use the built-in network troubleshooter on your laptop to diagnose and automatically fix common issues. Go to the network settings, select “Troubleshoot”, and follow the on-screen instructions.

Disable power saving for the Wi-Fi Adapter:

To disable power saving for the Wi-Fi adapter in order to resolve laptop Wi-Fi connection issues, you can follow these steps:

  1. Start by accessing the Device Manager on your laptop. You can typically do this by right-clicking on the Start menu and selecting “Device Manager” from the context menu.
  2. Once the Device Manager opens, locate the “Network adapters” category and expand it by clicking on the arrow next to it.
  3. Find the entry for your Wi-Fi adapter. It is usually labeled as “Wireless Network Adapter” or may include the brand name of your Wi-Fi module.
  4. Right-click on the Wi-Fi adapter and select “Properties” from the drop-down menu.
  5. In the Wi-Fi adapter’s Properties window, navigate to the “Power Management” tab.
  6. Uncheck the option that says “Allow the computer to turn off this device to save power.” This will ensure that the Wi-Fi adapter remains active even during power-saving modes.
  7. Click “OK” or “Apply” to save the changes.
  8. Restart your laptop to apply the settings.

Contact your Internet service provider (ISP)

If you are experiencing Wi-Fi connection issues on your laptop, it might be beneficial to contact your Internet Service Provider (ISP) for assistance. Here are the steps to contact your ISP:

  1. Look for the contact information of your ISP. You can find their contact details on your monthly bill, their website, or a quick online search.
  2. Make note of your account details or customer identification number, as you might need it during the conversation with your ISP.
  3. Call the customer support number of your ISP. Be prepared for potential wait times, as customer service queues can sometimes be busy.
  4. Once connected with a representative, describe the Wi-Fi connection issues you are facing on your laptop in detail. Explain any error messages you receive or specific troubleshooting steps you have taken.
  5. Follow the article provided by the ISP representative. They might ask you to perform certain troubleshooting steps, such as resetting your modem/router, checking cable connections, or running diagnostic tests on your laptop.


To fix laptop Wi-Fi connection issues, you can follow a few troubleshooting steps. Begin by checking if Wi-Fi is enabled on your laptop and make sure you are within range of the network. Verify that you have the correct network name and password. If the signal is weak, consider moving closer to the router or using a Wi-Fi range extender. Restarting your laptop and the router can often resolve connectivity problems. Updating your Wi-Fi driver from the manufacturer’s website may also help. If all else fails, resetting the network settings or contacting your Internet Service Provider for further assistance are options to consider. In conclusion, diagnosing and resolving laptop Wi-Fi connection issues involves checking settings, signal strength, network information, restarting devices, updating drivers, and seeking professional support when necessary.